Radio Control Call Centre Jobs in Kenya September 2012
20 Radio Control Call Centre Agents urgently required
Do you have a clear accent and outstanding phone etiquette with flexibility to work on shift basis?
Our client, a leading provider of security solutions to high-end
market in East Africa is recruiting Radio Control Call Centre Agents.
You will be responsible for:
- Responding to all calls made by clients and dispatching technical personnel in a timely manner to customers’ requests on security related issues
- Serving as a link between the technical team and the customers by providing support over the phone
- Coordinating activities between different personnel to provide prompt response to an emergency situation
- Informing clients by explaining procedures, answering questions and providing information
- Handling all incoming phone calls for the security related issues at the customers’ sites
Skills and competencies
- At least a Diploma in Communications, Public relations or any related field
- A minimum 1 year experience in call centre/control room
- Must have a rich clear English accent
- Outstanding phone etiquette
- Highly flexible to work on shift basis
- Should have energy and positive attitude
- Knowledge of radio language is an added advantage
Interested and you can speak in a rich clear accent with energy and confidence?
Call us for a voice test starting today Wednesday 26th Sept to
Thursday between 9.00 to 3.00 pm for a voice test and interview
appointment.Call 0714 702 443 for a voice test.
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